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After years of helping and supporting small businesses, we have developed a methodology to analyze and assess our customers needs.
Business Assessment Report Process:Initial assessment of: industry sector, business plan, vision, customers, current landscape, staff, facility, projects, compliance, hurdles, business processes, plans, SWOT and budget. Technical Assessment Report Process:Complete network overview: network infrastructure, extended hardware, line of biz software, input output needs, storage, power, telephony, IT management, security, backup & disaster recovery, maintain & monitor, remote access, training and new technology. Implement short list:Address simple to implement and immediate ROI finding; for example: misconfigured hardware drivers, hardware settings and / or cabling; adjustments to network routing; event log review & monitoring report clues; check / implement backup routine, Windows Update Services, Group Policy issues, etc. Agreement and budget:With the tactical issues eliminated we can focus on upgrading any below standard devices, secure the network, reconfigure / add servers, services and their long term plans as in LOB, ERP, CRM related licensing. Manageable System:With a Managed Services agreement in place and the system in a serviceable state, we can roll out long term IT plan phases with the least interruptions to further optimize your business. Design, Pilot and Implement:Network Design: purchase and install in test environment before implementation into production - any planned update, upgrade or new technology. Managed Services:Different level packages available for monitoring: By device, Network (router, switch, access point), Server (s), Desktops, Laptops, Network printers, Pocket PCs, etc. *projects are charged at regular hourly rates |
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